1. Explain
in detail about memo?
2. Find the
definition of e-mail?
Answer
1. Memo is a
concise and clear writing addressed to an individual who is informal, the
writing can be typed or handwritten, A memo (or memorandum, meaning “reminder”)
is normally used for communicating policies, procedures, or related official
business within an organization. It is often written from a one-to-all
perspective (like mass communication), broadcasting a message to an audience,
rather than a one-on-one, interpersonal communication. It may also be used to
update a team on activities for a given project, or to inform a specific group
within a company of an event, action, or observance.
Memo writing
is something of an art form. A letter is not a memo, nor is a memo a letter. A
memo is a short, to the point communication conveying your thoughts, reactions
or opinion on something. A memo can call people to action or broadcast a bit of
timely news. With memo writing, shorter is better.
As with all
writing, memo writing needs a structure. Because they are short, rambling
meanderings will soon destroy the memo’s effectiveness and become a waste of
productive time to those that read it and to the person who wrote it.
If you have
something longer than a page, it’s better to send it as an attachment or a
document that follows the memo used as a cover letter. Never make a memo too
long. If someone takes a glance at a memo that appears to be too long, there’s
a good chance it will be set aside for a time when they aren’t busy. This can
defeat your memo’s purpose which is timely communication.
2. E-mail
(electronic mail) is the exchange of computer-stored messages by
telecommunication. (Some publications spell it email; we prefer the currently
more established spelling of e-mail.) E-mail messages are usually encoded in
ASCII text. However, you can also send non-text files, such as graphic images
and sound files, as attachments sent in binary streams. E-mail was one of the
first uses of the Internet and is still the most popular use. A large
percentage of the total traffic over the Internet is e-mail. E-mail can also be
exchanged between online service provider users and in networks other than the
Internet, both public and private.
E-mail can
be distributed to lists of people as well as to individuals. A shared
distribution list can be managed by using an e-mail reflector. Some mailing
lists allow you to subscribe by sending a request to the mailing list
administrator. A mailing list that is administered automatically is called a
list server.
E-mail is one of the protocols included
with the Transport Control Protocol/Internet Protocol (TCP/IP) suite of
protocols. A popular protocol for sending e-mail is Simple Mail Transfer
Protocol and a popular protocol for receiving it is POP3. Both Netscape and
Microsoft include an e-mail utility with their Web browsers.